No Delivery AND Wrong Items Supp****

We ordered nuts for a braking system for a Nissan 1400 from the local dealership in East London on Tuesday this week and were advised that they would be here on Thursday. However, on Thursday, we were advised that the factory had not bothered to send the bulk of the orders through to the parts department - no reason had been given to the dealership for the non-delivery. The nuts arrived on Friday, but upon opening the package to check, the incorrect size had been placed in the package, which has now resulted in our company vehicle being off the road for more than a week - totally unacceptable. It seems like Nissan is not actually bothered about customers who have slightly older vehicles and it would also seem like there is little to no quality control when it comes to checking what gets placed in the parts packages. It may be time to employ staff who actually take pride in what they do for a living and who get the job done properly the first time. We are a small business who simply cannot afford to be without a vehicle for days on end. Get your act together, Nissan.