MN
Merslen N

1 reviews | Active since Apr 2015

01 Apr 2015, 16:21

Nissan Woodmead ***** and Cheats

I purchased a Nissan NP200 safety pack from Nissan Woodmead and took delivery of the of the bakkie on the 17th December 2014 under conditions that what ever work needs to be done on the bakkie will be done so ASAP and all was noted on email and sent to the sales person(Lizette) who agreed with the used sales car manager at the time.<br> Into the Fourth Month(4th) month of the year nothing has been done. The work that was supposed to be done was not done even with numerous phone calls and empty promises. I have not received my number plate as yet and have been issued with temporary number plates for the last four months. I have spoken to JMPD about this and they have mention to me that I need to lay a charge as this is **********. The service book was not stamped and the sales person was supposed to provide supporting documents to prove that the services were done and has not done so or given me back my service book for the bakkie. I have wasted so much of money calling to find out what's going on to no prevail. This is my last platform before I lay charge against them as they have taken my money and not produced a service according to their standards and promises.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply02 Apr 2015, 09:52
Official
Hello merslen,

Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.

We refer to your conversation with Mechelle De Jager from our Nissan Customer Support Centre whom has escalated the situation to Isobel Klebb, Dealer Principal of McCarthy Nissan Woodmead.

Please be informed that the Nissan S.A Customer Support Centre will monitor the situation until resolved.

Kind regards,

Sharnie Malan
Senior Manager: Customer Care