JB
Josef B

1 reviews | Active since Jan 2014

09 Mar 2016, 13:11

Nissan warranty worst than pirate parts

Bought a 2014 nissan 1.6 safety pack np200 with 75000km on. First service I did on 90000km I asked Blacky at ronat nissan mosselbay to check th cv joint because its making noises when turning. When I got the bakkie back it was still the same with cv joint. I asked him why they did not replace it and he said they could not hear anything. I did not take it back to them because I am in Riversdale and we do not have a nissan garage. After 5000km the boot came of the cv joint and started making even more noises. I put the boot back and decided to wait until the 105000km service. The 105000km service is done at Herm**** Nissan. They replaced the cv and tie rod ends under warranty but the shocks is not under warranty according to Nissan. Monroe, Gabriel,TYC and tyndal shocks have a minimum of 3 years warranty with unlimited km but Nissan shocks only have 1 year warranty or 60000km. The price for nissan shocks is R1825 each with a useless warranty and pirate parts like Monroe cost R565 each with a 3 year unlimited km warranty. Dont waste your money on nissan parts because the warranty is not nearly as good as the pirate parts for a 1/4 of the price.The nissan shock is probably a Monroe

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Replies (2)
Nissan South Africa
Nissan South Africa's reply10 Mar 2016, 07:20
Official
Hello Josefbotes,

Thank you for making us aware of your concern and rest assured it will be investigated.

Nissan components are specifically designed to conform with the design and quality spec of your vehicle.

A Nissan Customer Care consultant will contact you to gather more information I this regard.

Kind regards
Natasha Naidoo
JB
Josef B's update28 Aug 2016, 08:07
Reviewer Update

Useless answer because pirate parts still have a superior warranty over genuine nissan parts. Do not pay for nissan parts,buy pirate its a fraction of the cost and have a better warranty and this equals to better quality.Why pay a premium if their is no reason to do.