TR
Tsietsi R

1 reviews | Active since Oct 2012

02 Mar 2015, 16:01

Nissan stripped my car engine and return it.

On the 10/09/2014, I took my car for repairs at Star Nissan Vereeniging for overheating problem. On the 12/09/2014 I got it back fixed (covered by warranty), but a day after (13/09/2014) it was overheating again. On the (17/03/2014) Star Nissan Vereeniging came and towed the car to their workshop. I was told that I must pay R25 000 for the work to be done as it was removed from the warranty per instruction of Mr Anderson (Service Manager), because it was previously repaired by none nissan approved penalbeater. I must pay R25 000 if I want my car to be fixed. My car is was still under warrenty(Less than three years and 97 000 Km)<br> My concernce

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Replies (1)
Nissan South Africa
Nissan South Africa's reply03 Mar 2015, 14:02
Official
Hello tsietsi.rapulane,

Thank you for taking the time to make Nissan S.A aware of this matter and we take note of the content.

Please be advised that we have been trying to get hold of you but to no avail, kindly note that Star Nissan Vereeniging received the request from the motor Industry Ombudsman regarding your complaint and has responded to the matter thereof.

Kindly contact the offices of the Motor Industry Ombudsman on Telephone: ***or 086 11 MIOSA or alternatively e-mail them on *** for feedback on the matter.

Kind regards,

Jacques Labotsky
Senior Manager: Customer Care