PP
Peter P

1 reviews | Active since Nov 2015

06 Feb 2021, 12:01

Nissan South Africa (Silverton) ill-treating a Female Client

Nissan Silverton took advantage of the fact that the client is female and showed a lot of dishonesty resulting in 4 weeks of frustration without a car. They then returned the car with damages unrelated to what the car was in for. This is merely a summary of the ill treatment: 1. They **** about availability of spare parts and imp**** that it could take to more than a month to replace spark plugs. 2. After we proved that they ****, they further beat about to delay confirming whether the required repairs could be covered under warranty. 3. The overall experience left the client without a car for 4 weeks and they tried by all means to avoid issuing her a courtesy car. 4. They dented the car and had no honesty bone in them to admit it when she collected the car.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply05 Mar 2021, 08:01
Official
Thank you for sharing your experience.  A case manager will contact you to assist in this regard. Nissan SA