BW
Brandon W

1 reviews | Active since Jul 2021

20 Dec 2021, 16:30

NISSAN South Africa - First time customer ( Making me regret purchasing a car from you )

Nissan was very quick to take my money for the purchase of my new Nissan Magnite.

First time buying a Nissan let me add. Leaves a very bad tast in my mouth.

As I fetch my brand new car that I had waited for ,for 6 months. On delivery all was good and well. I took the BRAND NEW car home and that was it. This is Wednesday 15/12/2021.

I then the following day drove the car about 30km's max with my parents in the car. When parking the car I noticed alot of water/oil coming from under the car, so I double checked that it was not oil. It was..... Dated: 16/12/2021

The very next morning I took the car to the dealer I baught it from ( NISSAN TYGERVALLY) they found the issue ( A CVT pipe had a cut in it) The cut was at the top of the pipe so they told me that it couldn't have been from a stone but it was more lucky to be a defect of pipe. Dated: 17/12/2021

They said that Nissan SA would have to send out a technician to check the findings and that they would order the part in the mean time.

I now sit in a place that they say they part has arrived but the technician hasn't so they cant replace the pipe as of yet.

Firstly this is a NEW CAR, so there shouldn't be any issues. How long does it take for someone to actually come out and check the car, as it is urgent as I am without a car now.......

0
Replies (1)
Nissan South Africa
Nissan South Africa's reply10 Jan 2022, 15:46
Official
Dear Mr Watson, according to our records your concern has been resolved. I have asked Busi to con tact you to discuss. Kind regards Nissan SA