Nissan South Africa cannot provide any back support on all products

On the 20th of June 2023, I bought a brand new Nissan Navara 2.5 dtti Luxury from Nissan BB Sinoville. On the 30th of June 2023, a delivery motorcycle collided with my new Nissan Navara pick up. The vehicle was sent for repairs at Laborius Panel beaters. It has been a full 2 months begging Nissan South Africa to provide spares. How on earth can you produce the same vehicle in Rosslyn South Africa but are unable to provide spares? There's been now how many escalations up and down, and still parts are not provided?? To give you an example, here's some reference letters sent to Nissan South Africa #REF***5 and #REF***9. I'm disgusted with this product, and at the point to take this further, I will never ever purchase one of your products ever!! What a shame. I'm at the point to escalate this to the Motor Industry Ombudsman.