NISSAN SOUTH AFRICA

Nissan South Africa is the worst.

In February 2023 we bought a Nissan Qashqai 2023 model. Top of the range.

On 14 September 2023 we hit a pothole and our steering rack, tyre and shock was damaged. The panel beater repair everything except the shock because they are waiting for the part to be imported by Nissan SA. The part was ordered on 28 September 2023 and Nissan informed us the part will be here on 14 October. On 13 October 2023 they informed us that the part will only be here on 31 October.

So we have to wait more than a month for a shock on a new model???? Is there no where in South Africa a spare part???

I have also contacted Nissan customer care and a case number was given to me saying they will look into the matter. Every day I send an e-mail, and nobody replies.

Nissan South Africa is the worst.