TH
Theo H
1 reviews | Active since Aug 2019
08 Aug 2019, 13:30
Nissan South Africa
Think twice before you buy a Nissan which is already out of warranty. Nissan South Africa has a 21 day lead time on critical parts and is not willing to help you with a courtesy car while you wait. My Nissan Qashqai 2015 requires a new upper booster pipe. I must wait 21 days(after I've paid in full for the product) for Nissan to import the item. No use to escalate the issue to Nissan Customer Care. They will just phone you every day to tell you that you are very important to them but they can not help to improve the ETA. What a waste of money and time!
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Replies (1)Nissan South Africa's replyOfficial
14 Oct 2019, 13:54Dear Theo H, the required component was ordered on 31 July 2019 and delivered to the dealership on 19 August 2019. We will however endeavor to do better, Kind regards Natasha Naidoo Nissan South Africa.
Nissan South Africa's reply14 Oct 2019, 13:54
Official
Dear Theo H, the required component was ordered on 31 July 2019 and delivered to the dealership on 19 August 2019. We will however endeavor to do better, Kind regards Natasha Naidoo Nissan South Africa.
