1 reviews | Active since Apr 2017
Nissan Service department says they only take u within 10km......
<p>So I get to Nissan to take my Nissan almera 2017 in for service , then after the paper work has been done the service advisor asks me if I need transport back home and I said yes but then they tell me they Only take customers within 10km radius from the dealership ..... So I was shocked because thats an old policy which needs to be changed.... I mean I even asked the manager Judy Govender whom answered me with attitude that there nothing she can do bear in mind it was raining ..... I believe each vehicle company needs to drop their customer at they designated destination since the customers car is in for service and the customer not having form of transport..... I asked the service manager Judy Govender that when the dealer sells cars do they only sell cars to customers within 10km radius from the dealership or what and she said ' company policy ' well Nissan your company policy needs a review as you guys are outdated I beleive your 10km radius needs to change as not all customers stay within 10km Raduis from their closest dealership..... </p>
Hi Lebohang,
Kindly note that we have been trying to get hold of you telephonically to no avail. Please note that a case has been logged for you and escalated to the Dealer Principal of IC Auto Kempton Park Gavin Roos.
We will continue to monitor and keep you updated.
Kind regards
Hi Lebohang,
Kindly note that we have been trying to get hold of you telephonically to no avail. Please note that a case has been logged for you and escalated to the Dealer Principal of IC Auto Kempton Park Gavin Roos.
We will continue to monitor and keep you updated.
Kind regards
