Nissan SA/Kuilsriver poor service

I am utterly disappointed with the service I received from Nissan Kuilsriver and Nissan South Africa. My car was services with the Kuilsriver branch sometime in July, after the service the car had a different sound but I did not really pay much attention to it.

On the 8th of September, my car started losing power and almost caused me an accident on the freeway. I took it in at the Kuilsriver branch the Monday (9 September 2024). I have not had a car since, when I asked for a loan vehicle i have been given different stories till today.

The inconvenience of getting to work and home everyday is frustrating, to say the least. This issue is not my fault, therefore I do not understand why I cannot be loaned a vehicle while I am waiting for mine to be fixed.

This level of service is unacceptable and I am utterly disgusted.