NM
Njabulo M

1 reviews | Active since Jun 2024

27 Jun 2024, 11:39

Nissan SA, WORST CAR COMPANY TO DEAL WITH.

The worst customer services from a car company EVER. I wrote a review about how Nissan Groblersdal stripped my vehicles engine without proper diagnosis which resulted in them wanting to quote me an insane amount to buy a new engine. They haven't reassembled my engine, till today my bakkie is standing, collecting dust.

After that review, they reach out and called me to say they're investigating the issue. Unfortunately they are full of nonsense, it seems like the WHOLE company is just terrible. The customer care lady, Vanecia Ndhlovana, sent an email on the 3rd of June, saying they'll respond in 24Hrs. Guess what, they still haven't responded till date(27 June).

I would advise to NEVER buy from Nissan or if you do have a car, sell it, because if you think about servicing it, the dealerships will try to exploit you. And even if you voice out your concerns, the customer service is just as useless.

Nissan South Africa, a **** show of a car company. Nissan Global this is disgraceful and unacceptable.

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Replies (2)
Nissan South Africa
Nissan South Africa's reply27 Jun 2024, 14:38
Official
Dear Njabulo, please accept our sincere apologies for the delayed response. Rest assured a Case Manager will contact you shortly to assist. Kind regards Nissan S.A
NM
Njabulo M's update27 Jun 2024, 16:36
Reviewer Update
Nissan's Case Manager Palesa Nene, communicated with me, still USELESS as ever. Now even LYING about the Dealer at fault has sent an email to the MOI, which clearly doesn't exist. Nissan is full of ****, NEVER waste your hard-earned money buying anything from these ******.