EW
ELIZABETH W

1 reviews | Active since Dec 2015

25 Sept 2022, 19:52

Nissan SA Non existent customer service,

Purchased new Datsun Go March 2019. Odomoter Reading +- 17300KMS as at 23/9/2022... Vehicle under carriage rusting.... Paint work bubbling up because of rust... Obtained 2 independent Panelbeater quotes along with photos showing rust... submitted to Pheladi Makgabo Nissan SA..independent report from Mark White Nissan Amanzimtoti dealership demanded..done n submitted by Dinesh.... 'Warranty' Department now demanding service invoices signed/dated maintenance booklet... No effort made to assist... By the way I had 2 MAJOR Foot operations in Nov 2019 n again Nov 2020...my car was stationary and so Kilometers are genuine... Have had tyres rotated per owners manual... Nissan are exhibiting bad faith n are not living up to their corporate responsibility and this on top of two operations.. Being locked up (as a Pensioner I was LOCKED UP) during Covid.. SUFFERING LOOTING n then floods in KZN and now load shedding just how much is a person expected to cope with? As they say in Afrikaans 'SIES VIR JOU!! '

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Replies (1)
Nissan South Africa
Nissan South Africa's reply26 Sept 2022, 10:36
Official
Dear Elizabeth, kindly provide us with a copy of your service history at a Nissan Dealership in order for us to proceed. Nissan warranty is subject to the vehicle being maintained in accordance with Nissan Standards. We will not be able to accommodate any repairs if the vehicle is not properly maintained. Kind regards Nissan SA