CB
Corlene B

1 reviews | Active since Feb 2022

23 Feb 2022, 15:04

Nissan SA (Nissan Magnite)

I have never been so unhappy when buying a new vehicle. I bought a new Nissan Magnite from Nissan My Ride in Randfontein. A few weeks after receiving the vehicle (after waiting 2 months for the car) I encountered my first problems. I started noticing a noise on the brakes. Took my car to their workshop where they did not even pull the car in to the workshop, just told me they know about the problem (manufacturing issue) and they will resolve it asap. Second problem I ran into, the first time I wanted to use my wipers, one of them broken (this on a brand new vehicle). Going back and forth with Nissan they eventually collected my car to take it to the work shop and resolve the problem. The wiper was fixed, and a temporary solution (according to them) made on the brakes. The noises on the brakes were not reduces. It has been 4 months already and my brakes have not been fixed. I reported the problem to my financial service, where I only then got some valuable feedback from Nissan. With some hope from my side, once again Nissan did not stick to the date they said the parts to fix the brake will arrive. I hope that in the future I never have to deal with Nissan again , and I would definitely not prefer to be a client of Nissan from now on forward.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply23 Feb 2022, 20:08
Official
Dear Corlene, thank you for sharing your experience with with us. A case manager will contact you to assist. Kind regards Nissan Sa