KB
KOBUS B

1 reviews | Active since Dec 2011

19 Jan 2024, 08:30

NISSAN SA MISLEADING CUSTOMERS ON MAGNITE VEHICLE.

On 08/01/2024 I bought a 2024 NISSAN MAGNITE 1.0 BR10 ACENTA EZ SHIFT from BB NISSAN GEZINA BRANCH. I paid cash, R263.900-00 for the vehicle.

I was made numerous promises in delivering of the vehicle to me by the Salesperson.

Yesterday I was informed that this particular vehicle is no even available on the manufacturing line, nonetheless available for delivery to me.

I was told the best option I currently have is to change my purchase to a Renault Kiger 1.0, Zen Auto as this vehicle is manufactured in the same factory as the Magnite.

NISSAN RSA drives the best advertising campaign possible on the Magnite yet they dismally FAILS to inform customers they can't deliver the vehicle as it is NOT AVAILBALE in SOUTH AFRICA.

NISSAN SA therefore is driving a ******* miss-representation campaign misleading customers on this vehicle.

They even advertise a Drive Test for possible buyers on these vehicles which is obviously NOT available as NISSAN SA can't even deliver my CASH PURCHASED vehicle since 08/01/2024.

NISSAN SA should advise their dealerships selling these vehicles NOT to sell them as they aren't available for delivery.

NISSAN SA IS A DISGUSTING COMPANY FAILING TO DELIVER ON THEIR PROMISES.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply19 Jan 2024, 15:35
Official
Dear Kobus, thank you for taking the time to share your experience with us. Please accept our apology the inconvenience.  A Customer Support Case have been opened for you and a case manager will be in contact shortly. Kind regards Nissan S.A