Nissan/Renualt Terrible, Rude and Bad Attitude

I took my car for a service and to find out there was no vehicle to take me to work, so I had to take a taxi i got to work 45min late. When i asked where the transport is Chantall Parker and her male colleague simply said that 2 cars has already gone out. No eye contact was made by Chantall's colleague as if I was a nuisance and not a customer. My mother took her car there after I warned of the terrible service and she received even worse service, Chantall simply gave her, the car back that was suppose to be serviced. Now it doesn't look like the two at the front desk wants to work there, so rather move them to the back where they can service the cars and not upset PAYING customers. They must learn from places like Hatfield Braamfontein and Rand Stadium Toyota, they made me wish i bought a VW or Toyota rather than a Nissan.<br> It must be said however that the service manager Jerome is very friendly and very helpful so by no means am I complaining about him he was handed a raw deal in all of this, he just needs a team that has the same mindset as he does. So i feel bad that he has to deal all the angry customers that his staff has ill treated.