RW
Ruan W

1 reviews | Active since Mar 2016

13 Mar 2016, 15:33

Nissan Qashqai DUD

Good Day<br> <br> Today I am writing a post out of frustration.<br> <br> I work at a company that decided to buy their sales representatives new cars and we decided the new Nissan Qashqai would be the best car suitable for this. We bought 2 Qashqai's and have a further 6 sales reps that still need to get theirs.<br> <br> I was very impressed with the car performance and esthetics wise. HOWEVER after 3 months (28 000 km's) to my disappointment the car broke due to \technical faults\". <br> The car refuses to start (Gives an error message stating that there is a key system faulty) and left me countless of times in very difficult situations. <br> <br> After having the car pulled numerous times on low bed vehicles, I was VERY professionally helped by Nissan Menlyn and they really assisted me in any way possible with excellent service!<br> <br> I waited almost 4 AND A HALF WEEKS for a part (electronic box) from Nissan South Africa to be imported that would allegedly solve all of the problems and my frustrations. BUT once again the car as always worked for a FEW days and broke down AGAIN!!<br> <br> Like mentioned above I really love the car and all of its features but would love it even more if the car ACTUALLY WORKED and wasn't a dud..."

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Replies (1)
Nissan South Africa
Nissan South Africa's reply14 Mar 2016, 10:20
Official
Hello RuanWeh,

Thank you for making us aware of your situation and rest assured it will be investigated and addressed.

A senior member from our company will contact you shortly to assist with feedback.

Kind regards
Natasha Naidoo