SG
Stranton G

1 reviews | Active since Jan 2025

24 Mar 2025, 15:22

NISSAN PRODUCTS - DO NOT BUY IT FOR YOURSELF OR YOUR WORST ENEMY.

Lodge a complaint with Nissan South Africa customer complaints division Case Number: ***7 Consultant: Adolphine Sepeng Date Lodged: 27/02/2025

Received one call from Adolphine to advise the case is being attended to.

Today is the 24/03/2025 almost a month and not a single step forward to resolving my vehicle issue.

@Nissan South Africa, from dealership to Corporate your customer service is as good as the public toilets in this country.

Hope its not to hard to figure out what I am getting at.

0
Replies (4)
Nissan South Africa
Nissan South Africa's reply25 Mar 2025, 11:55
Official
Dear Stranton, thank you for sharing your experience with us. Please accept our apology for the level of service provided. Rest assured that your case manager will contact you shortly to assist. Kind regards Nissan S.A
SG
Stranton G's update02 Apr 2025, 13:33
Reviewer Update
Good day Nissan South Africa

received a call from your complaints division, last week. Yet again no outcome to my situation. This is becoming a joke, is NO ONE AT YOUR CORPORATION CAPABLE OF SORTING THIS OUT. I'm tired of this, Nissan Global should be made aware.
SG
Stranton G's update18 Jun 2025, 12:28
Reviewer Update
Time is of no importance to NISSAN SA or CMH NISSAN HILLCREST. 7 MONTHS LATER and still not a single person is getting my issue resolved.
SG
Stranton G's update18 Jun 2025, 14:00
Reviewer Update
Lerato Masiangoako I still don't have an outcome after take your advise and letting CMH Nissan Hillcrest assess the vehicle again. 6-7 months - 50-60k in installments and insurance when will someone value my time and money. Vehicle drives, jerks and makes noises like a stubborn donkey, is that the way Nissan SA thanks loyal clients. They allow a dealership to dictate to them, they allow a brand facing challenges to rub them into deeper trouble with brand loyal clients. ???????????????