1 reviews | Active since Aug 2015
Nissan NV200 premature tyre ware
In September 2013 I purchased a motor vehicle from Nissan dealership in East London (Auto mall East London) 2013, NISSAN, NV200, Unfortunately, the vehicle has not been satisfactory because of PREMATURE TYRE WEAR and since I bought the vehicle I replaced 14 tyres the first set replaced on 15000Km (only 99000km currently) and for which I kept the receipts. I even got the tyre dealer (Gonubie Tyres) to contact Auto mall East London, because the wheel alignment result was in Nissan's spec but clearly had uneven wear. I have already taken the vehicle back numerous times, the service centre said they had a look at the problem and came to the conclusion that I under inflate my tires but I do not. I do as the specs stipulates. I do not carry heavy loads, the problem is still there. <br> Nissan SA contacted me this morning and stated that the Technical Dept. say it's not their problem.<br> I would appreciate it if you could organise to resolve this problem as I am sure you can appreciate that I rely on my vehicle for transport and apart from the inconvenience, this problem has also caused me to incur additional cost which I would like to be refunded. <br> <br> Regards<br> M.M Engelbrecht<br>
Thank you for informing Nissan SA and we take note of the content
We sincerely apologise for the service received to date and want to assure you that we value you as a Nissan Customer and Owner.
As discussed with Marco Jacobs from our Customer Contact Centre, we are currently busy investigating your concern and await the requested documentation from your side.
Our offices will monitor till the matter is resolved amicably.
Kind regards,
Sharnie MALAN
Senior Customer Focus Manager
Thank you for informing Nissan SA and we take note of the content
We sincerely apologise for the service received to date and want to assure you that we value you as a Nissan Customer and Owner.
As discussed with Marco Jacobs from our Customer Contact Centre, we are currently busy investigating your concern and await the requested documentation from your side.
Our offices will monitor till the matter is resolved amicably.
Kind regards,
Sharnie MALAN
Senior Customer Focus Manager
