Nissan NP200 ICE new bakkie

<p>Im very dissapointed in Nissan for poor service!!!!I bought a new Nissan NP200 ICE 1.5DCI from Nissan Middelburg branch on the 23/02/17.On the day I fetched vehicle it was raining so on the 24/02/17 Friday when I washed it I realised that the vehicle is rusted on the under carriage.I was shocked to see this as its a new vehicle I immediatetly contacted sales person at Nissan Middelburg branch to report the problem spoke to Danie he told me that he will give me feedback on the 27/02/17 Monday.I went to Nissan Middelburg early on Monday had to drive as Im staying in Witbank.When I got there he informed me that the branch manager is not available and that he went on boat cruise and will only return on Wednesday the 1/03/17 to assist us so we have to wait.Not getting an assistance I phoned Nissan H/O spoke to Eugene and launched a complaint and informed him about my problem regarding vehicle he said that he will sort it out and give me feedback.On Tuesday the 28/02/17 I did not get any feedback from head office so I phoned the Nissan branch Middelburg and spoke to branch manager he told me that vehicles do rust and that its not a serious matter he said that he is not going to exchange the vehicle and that we can always use oil to clean the rust he told me that he cant auth an exchange without H/O approval. I phoned the head office immediatetly and explained to them again the situation and requested an exchange and then they said they will contact branch and give me feedback.I did not get any feedback.On the 1/03/17 I phoned H/O again and told them that Im still waiting for feedback regarding my exchange they said they will give me feedback.Eugene from Nissan customer care phoned me back saying that they are busy with branch to pull checklist report to see if car was checked off I explained to him that rust can not occur like that in a day after purchase and that Im not happy and I want to exchange the bakkie he said that he will give me feedback but its a process and it takes time. I went to testing grounds to inspect to see exactly how much rust and damage the vehicle had and found that the one exhaust mounting bracket was missing,the pulley;front suspension;engine block is rusted.I phoned Eugene from H/O they told me that they wil not be exchanging the vehicle for us because rust do occur but I feel that this is not acceptable its a new vehicle and there is no way that this vehicle can rust like this in a day!!!We have driven a nissan before and we never had rust on it we even know someone thats had their Nissan fir 6years no rust.I feel that Nissan is not assisting us with this matter and that they are delaying for I dnt know what reason!Im a customer and this is not a good service I can not buy a new vehicle with rust what kind of standards does Nissan have????They also informed me that Im not allowed to put extra Km on vehicle as I will be held accountable so what am I supposed to do because this bakkie is my only transport??I just want them to just exchange the bakkie so they wount loose a sale can it be that difficult????</p>