YN
Yonela N

1 reviews | Active since May 2019

02 Sept 2024, 12:00

Nissan nightmare

I bought my mother a Nissan magnite at Nissan Mthatha she was so happy and I was a proud son . I had my own small car I was using .Later on in February the car was involved in a minor accident and I contacted my insurance (Affinity )to deal with the issue .Affinity insurance took the car to S&K panelbeaters in Mthatha for repairs and I have been waiting ever since with little to no communication as I have to call every time for updates .It is now September and this issue has not been resolved and has caused major changes that affected my finances negatively ,I had to sell my small car ,have been paying for the Nissan Magnite plus insurance for it which I’m currently not using and have to rent cars and use Ubers for daily living .I have been told various stories such as they waiting for Nissan parts to be exported from Japan the car must be taken to Nissan for a reason not specified to me .I need the car and have been desperately calling these three companies Nissan ,S&k panelbeaters and Affinity with no progress .I regret getting this car as it has turned out to be my worst nightmare .

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Replies (2)
Nissan South Africa
Nissan South Africa's reply02 Sept 2024, 12:47
Official
Dear Yonela, thank you for taking the time to make us aware of your concern. Kindly note that a Case Manager will contact you shortly to assist. Kind regards Nissan S.A.
YN
Yonela N's update02 Sept 2024, 13:01
Reviewer Update
Thank you