SM
Sne M

1 reviews | Active since Jul 2020

03 Jun 2025, 20:30

Nissan Newcastle-DISGUSTING SERVICE!!!

I am having the most horrible experience with Nissan. Our car NP200 went in for repairs 23/052025 and still has not been fixed till now. We are being pushed from post to pillar. They said they are ordered the accelerator cable and the car will be fixed by tomorrow 04/06/2025. However when we called today they said the part will only arrive on Friday and our car will be fixed next week. This is utter madness what kind of circus are they running instead of customer service. This has cost us so much hassle and financial strain.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply05 Jun 2025, 09:09
Official
Dear Sne, thank you for taking the time to share your experience with us. Please accept our apology for any inconvenience caused, rest assured a Customer Engagement Executive will contact you shortly to assist. Kind regards Nissan S.A