HK
Human K
1 reviews | Active since Apr 2021
26 Apr 2021, 20:59
Nissan? Never again!!!
I Drive a Nissan X Trail 2017 Model, great experience until the Clutch went 6 weeks ago.
The car is still under Warranty and Service plan and Nissan SA said this fall outside Warranty and Service plan and refused to assist us with R 27 000-00 bill from Nissan Tygervalley, Cape Town.
Just want to share my experience with prospective clients. Before this I planned to drive another Nissan but never again.
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Nissan South Africa's replyOfficial
29 Apr 2021, 08:03Dear Human K, thank you for making us aware of your experience. According to our Warranty Information and maintenance booklet provide on Sale of the vehicle, the clutch is considered a warranty exclusion due to it being made of friction material that is subject to wear and tear. This detail can be verified on page W-5 and W-6. Kind regards Nissan SA
Nissan South Africa's reply29 Apr 2021, 08:03
Official
Dear Human K, thank you for making us aware of your experience. According to our Warranty Information and maintenance booklet provide on Sale of the vehicle, the clutch is considered a warranty exclusion due to it being made of friction material that is subject to wear and tear. This detail can be verified on page W-5 and W-6. Kind regards Nissan SA