lM
lester M

1 reviews | Active since Mar 2022

09 Sept 2022, 06:13

Nissan Milnerton ****

I bought my brand new Nissan Quashqai from this dealership nearly 4 years ago now. After a few months my car refused to start , Nissan took my car back and discovered a battery problem.they replaced my battery but replaced it with the same type/spec of battery that was in the car when I bought it. Aicon not working problems started,stop start function not working etc drove me crazy especially in summer., back to nissan and they say nothing wrong with aircon and top up the gas, aircon works and doesnt work randomly ,..years down the line I need to replace that battery and finally discover the real issue ..THE BATTERY WAS NEVER THE CORRECT SPEC IN THE VEHICLE!!! All these issues because of an incorrect battery! I am not the specialist you are suppose to be the specialist, NISSAN MILNERTON. My question1) why did the Nissan technicians not pick this up when I first brought the car back when the battery was faulty? 2) why did you replace the battery with the same spec battery as the incorrect one that was in my car when I bought it? Clearly the original battery was removed from the car before I took ownership of the vehicle and when I brought it back for services your guys didn't pick up the problem , such a simple thing for a technician to know.. Years of issues,unhappiness and now I finally know why. Thank you Nissan Millerton for this amazing journey in the last 4 years..

I strongly encourage you CAPE TOWN don't support this dealership at ALL!! Lester ***

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Replies (1)
Nissan South Africa
Nissan South Africa's reply15 Sept 2022, 07:29
Official
Dear Lester, thank you for sharing your experience with and rest assured it will be addressed. A case manager will contact you to discuss any outstanding issues that needs assistance. Kind regards Nissan SA