Nissan McCarthy Randburg - Poor Service Level

1. Anton Van Heerden (Salesperson), took over deal from new car salesperson as I opted to go for a second hand car. I requested that Anton notifies the new car salesperson prior to me arriving to view the second hand vehicle. Anton did not communicate with new car salesperson. When I arrived the issue had to be resolved with the manager.<br> 2. Sent Anton email regarding list of items to be attended to, after a follow-up email and phone call, did Anton respond but not to all my requests.<br> 3. I was requested to pay an additional 10% transaction cost for deposit to be made, by the financial manager. After disputing the additional costs, this cost was waived.<br> 4. Made appointment with Anton for collection and signing the documentation. Anton was not available, he asked another salesperson handover the vehicle.<br> 5. Certain Items on list (original email) were not rectified.<br> 6. Vehicle was not available when I arrived at the dealership for collection, it was driven out to be fuelled.<br> 7. The vehicle identification plate is partially damaged, as a result I could not verify VIN and engine number as per invoice. <br> 8. Failed to respond promptly to emails and telephonic queries.