SC
Savana C
1 reviews | Active since Jul 2024
04 May 2026, 12:58
Nissan Magnite Repairs and No care for customers
Horrible customer service !! I have been without a vehicle for 3 weeks due to their factory fault on my Nissan Magnite. They won't assist with a courtesy vehicle or return my phone calls or respond to emails.
Yes - they are repairing the vehicle as it is still in warranty but this was also a week back and forth.
They are not willing to take car of their clients.
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Nissan South Africa's replyOfficial
07 May 2026, 07:47Dear Savana, thank you for taking the time to share your experience with us. Please accept our sincere apology for any inconvenience caused to you. Kindly note our Customer Engagement Centre Executive have followed up with the dealership and have been informed that the repairs to your vehicle was estimated to be completed yesterday afternoon. Rest assured that we will follow up again today and provide you with feedback. Kind regards Nissan S.A
Nissan South Africa's reply07 May 2026, 07:47
Official
Dear Savana, thank you for taking the time to share your experience with us. Please accept our sincere apology for any inconvenience caused to you. Kindly note our Customer Engagement Centre Executive have followed up with the dealership and have been informed that the repairs to your vehicle was estimated to be completed yesterday afternoon. Rest assured that we will follow up again today and provide you with feedback. Kind regards Nissan S.A