1 reviews | Active since Dec 2015
Nissan leaving me stranded in Cape Town
After 8 years of being a loyal Nissan customer, I can honestly say that I will NEVER drive a Nissan again!! The worst customer service ever! Firstly you guys sell me a dud vehicle. Then when that dud vehicle breaks down leaving me stranded in Cape Town, your *********** staff cannot organise a suitable courtesy vehicle. I'm not being difficult but I drove down to Cape Town in a Qashqai with luggage that fits in a Qashqai. Now you\re telling me that the only vehicle you can offer me is an Almera with half the space! What am I meant to do with my luggage? And all your Customer Care staff are so *********** and have no sense of true customer service! Think outside your little box and help your customers! I was even rudely shouted at by two of the managers! And finally can someone explain to me why my brand new vehicle is breaking down??? Are you guys selling us lemons now??? Never buy a Nissan! EVER!"
Nissan SA is well aware of the matter surrounding your Nissan Vehicle.
Please be advised that we have made a brand New Nissan Almera available to use as a courtesy vehicle ,which can be collected from Milnerton Nissan.
Our offices will strictly monitor the progress of the repairs until completed.
Kind regards,
Natasha Naidoo
Nissan SA is well aware of the matter surrounding your Nissan Vehicle.
Please be advised that we have made a brand New Nissan Almera available to use as a courtesy vehicle ,which can be collected from Milnerton Nissan.
Our offices will strictly monitor the progress of the repairs until completed.
Kind regards,
Natasha Naidoo