NISSAN - Is it name like a cheap ****** where anyone can use it or is it a Legend, a name to be trusted?

We bought/financed a GWM Steed Bakkie from NTT Nissan Klerksdorp dealership on the 18th of January 2020, were we have received the worst customer service ever which it has been nothing but an uphill battle.

In February 2020, I called Nissan SA Customer Care to see if there was anything that Nissan SA could do as NTT Nissan Klerksdorp dealership represent the Nissan Brand/Name.

We spoke to a lady by the name of Lisa and had the email address of Zanecia. I the conversation with Lisa, she mentioned that due to the product not being a Nissan product they can help, thus I reply with and email at the time to Zanecia with regards to the conversation with Lisa.

I never really got solid confirmation that if it was not a Nissan Brand product that Nissan SA would not get involved.

I just want to confirm this, as the product/vehicle was not the problem it was the level of service we received from NTT Nissan Klerksdorp dealership that we have a problem with.

The service was so bad that they have *****ed the Nissan Name for me