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Julia S

1 reviews | Active since Sept 2011

07 Oct 2015, 16:24

NISSAN HAS BAD CUSTOMER SERVICE

I booked my car for service on 5th October 2015 , the lady assisted Fredah promised me lift to go to work after I dropped my car and that did not happen , when i arrived there there was no transport , i waited for 45 min until i decided to call my husband to come and collect me , in the afternoon also there was circus regarding collecting me to go and collect my car from the , time agree was not honoured and waiting time was 1h45 , driver instructed me to wait for him outside for collection , i waited 1h45 , left my duties and lost a good deal due to this as i was suppose to reschedule my appointment with my client . Nissan sinoville is operating like a corner cafe and dont have respect , intergrity nor any interest in their clients . I will never ever make business with them ever nor reffer any one i know to them .

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Replies (1)
Nissan South Africa
Nissan South Africa's reply07 Oct 2015, 16:41
Official
Hello Jmsasebula,

Thank you for taking the time to make Nissan SA aware of your concern and we take note of the contents.

Please be advised that one of our Nissan Customer Support Consultants will contact you directly to gather more information and assist in resolving your concerns.

Our offices will strictly monitor the progress of your concern until completely resolved.

Kind regards,

Sharnie Malan