Nissan Edenvale

We've had a bad experience with Nissan Edenvale. We bought a van right before lockdown, everything went smooth. The salesman Eugene promised us that he will send us the van's documents so we can proceed with all the disk papers. It's September, we've been sending numerous emails and calls and still we don't have the documents. We've already gotten traffic fines because of the expired car disk and we're not willing to pay for more unnecessary tickets because of a garage not assisting us