Nissan Durban South-Bad service

January 2022, I bought a Nissan Micra Accenta plus from Nissan Durban South. My salesman was Dave but he is no longer with Nissan. Dave mentioned that the spare key of the vehicle had been misplaced.

When I made a follow up, they mentioned that the key was lost and it needed to be replaced, so since I was around Durban, I went to the dealership so they can have the "code" of the original key.

Made a follow up again, still there was no sign of the spare key. I've been calling them and they promise to call me back but they never get back to me.

It's almost a year with no spare key. One day I will have a problem and I won't have a spare key.