BZ
Bongumusa Z

1 reviews | Active since Jan 2019

30 Oct 2020, 10:42

Nissan do their sales through lies, cheat. Take advantage of their customers.

Nissan dealership in Durban South Coast road sold me a broken car hopping I won't find out or I find out to late of which their wish came true. I bought a second hand Hyundai i20, 2011 model, the sales man who sold this car to me says since it a second hand car he needs to take it to the work shop and put it in the machine that will detract all the fault, then after 1 month the car shows a fault that was supposed to be fix that day but they didn't, after that I took it to Hyundai where they found out that this car was never fixed what they did was fixing only fault that was visible. I went to them and talk to them, they refused to help me saying it all my fault I demage the car then I want them to pay for my fault. When I show them the document Hyundai gave to me after they checked the car, they say Hyundai are talking lies. I need my car to be fixed like they say they will. I will make sure that I tell everyone I know about the service I experience at Nissan and I will make sure that I go on social media, newspapers, churches everywhere. Even if I end up fixing it my self I will always tell people about lies, cheat I receive from Nissan, even 10 years down the line I will still be talking about it. You took advantage of first time buys like me, you do your sales through lies, you cheat your customers hopping they don't find out.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply10 Nov 2020, 23:49
Official
Thank you for sharing your experience. A case manager will contact you to assist in resolving your query. Kind regards Nissan SA