PR
Petro R

1 reviews | Active since Feb 2021

16 Feb 2021, 12:55

Nissan - do not even deserve a rating

bright-eyed I bought a Nissan X-Trail in 2015. about 3 months after that very exciting day I had to take it back because the 'start-stop motor' gave an error and they told me that the 'battery ' that I bought the car with was not 'strong enough - so they replaced the battery. about 2 months later the same thing so I was back.. this time I was not driving the car correctly as I was driving too SLOW (according to them I had to take it out on the high-way once a week and drive for about 30min at high reves to clean up the system - who knew - even thou I drove to Botswana. after that it was an in and out at NISSAN NORTHCLIFF up to the point that NISSAN SOUTH AFRICA had my car for 3months - NOT BEING ABLE TO PROGRAM IT ... BUT IN THE SAME TIME NOTHING IS WRONG WITH THE CAR. Never saying the car was faulty and ALWAYS have an excuse! NOW again .. they still can't fix it OR make a plan to replace it with something that actually works. even the rental they giving me - has been governed at 100km and the whole bumper was loose - GO GO NISSAN! THIS IS THE WAY - I WILL NEVER TELL SOMEONE TO BUY ANOTHER AND AS SOON AS I AM IN A POSITION TO GET A DIFFERENT ONE I WILL BE THE FIRST TO NEVER BUY ANOTHER NISSAN!!

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Replies (1)
Nissan South Africa
Nissan South Africa's reply16 Feb 2021, 16:56
Official
Dear Petro R, We are truly sorry for your experience.  Your case has been allocated to Rainier Pieterse who will monitor and assist you further. I believe a courtesy car has been provided to you while we diagnose and repair your car. Kind regards Nissan SA