NISSAN CUSTOMER COMPLAINT

<p>IM A VERY UNHAPPY CLIENT AND GETTTING TIRED OF NOT GETTING RESPONSE. I HAVE DECIDE TO GET LEGAL ADVISE ON THIS MATTER AND WILL INFORM THE MEDIA NETWORK IF I HAVE TO. THIS IS NOT THE LAST YOU HAVE HEAR FROM ME.</p> <p> </p> <p>REASONS:</p> <p> </p> <p>1 – I BOUGHT A NISSAN QASHQAI 1.5 DCI TECH + DESIGN IN 2015 DECEMBER .</p> <p>2 – AFTER ONLY A FEW MONTHS OF DRIVING, THE VEHICLE ENCOUNTER A PROBLEM WITH THE DPF FILTER- AT THAT STAGE NISSAN DID NOT EVEN HAD An ANSWER ON HOW TO FIX THE PROBLEM.</p> <p>3 – IN THE NISSAN WORKSHOP THE VEHICLE ENJIN WAS THEN APPERNTLY KEPT RUNNING FOR OVER HALF AN HOUR AT ABOVE 3000 RPM FOR SEVERAL TIMES – WHICH FOR ME AS A CUSTOMER IS TOTALLY UNEXCEPTABLE (YOU AS NISSAN ARE SHORTENING THE LIFE SPAN OF THE ENJIN I PAID IN FULL)</p> <p>4 – SEVERAL MONTHS LATER THE SAME PROBLEM OCCURRED (DPF FILTER O/O/O – RESULTING IN VEHICLE ONLY DRIVING MAX 60 K/H)</p> <p>5 – VEHICLE WAS TAKEN AGAIN TO VEREENIGING NISSAN – DPF FILTER WAS STRIPPED AND WASHED OUT WITH WATER – BY REPLACING FILTER BACK ON TO POSITION SERVICE PERSONNEL DID NOT EVEN TIGHTEN SUSPENSION.????YOUR INCOMPETENCY WILL **** PEOPLE.</p> <p>6 - VEHICLE STARTED TO MAKE A STRANGE NOISE WHEN TURNING LEFT OR RIGHT WHILE ME AND MY FAMILY WERE ON HOLIDAY , IT WAS IMMEDIATELY TAKEN TO VEREENIGING NISSAN AGAIN WHEREBY THEY RELIZED THE SUSPENSION IS LOOSE , THE ENJIN BOTTOM DUST COVER WAS ALSO REPLACED AS IT WAS ALSO DAMAGE DUE TO NOT BEING FASTEND AFTER REPAIRS WAS MADE TO VEHICLE.</p> <p>7 – THEN AGAIN A FEW MONTHS LATER I HAD TO BUY A NEW BATTERY PAYING HALF OF THE BATTERIES PRICE AS ONLY HALF OF IS COVERED BY GUARANTEE.</p> <p>8 - THEN AGAIN ON 2016-11-19 VEHICLE STARTED AGAIN WITH SHOWING AN ALARM “ SYSTEM FAULT “ ONLY REACHING 60K/H AND STUTTERING ALL THE TIME.</p> <p>9 – EACH TIME VEHICLE IS SEND FOR REPAIRS THERE IS ALWAYS AN ISSUE OR STOPPAGE REGARDING A COURTESY VEHICLE FOR CLIENT.</p> <p>10 – IM DRIVING 10KM TO WORK AND 10KM BACK TO HOME EACH DAY, NOWARE IS IT STIPPILATED IN YOUR ADVERT WHEN I BOUGHT THE VEHICLE TO DO LONG RAOD TRIPS FOR DPF FILTER TO BE CLEARED , IF I HAD KNOWN THAT I WOULD HAVE BOUGHT THE PETROL ENJIN NOT DIESEL.</p> <p> </p> <p>IS BEEN MORE THEN 2 WEEKS NOW JUST TO GET THE CAR IN TO BE FIXED AND NOW I NEED TO PUT R1000 DOWN FOR YOU GUYS TO FIX A CAR THAT IS HAVING ON GOING PROBLEMS SINCE THE DAY WE RECEIVED IT…</p> <p> </p> <p>THIS IS REALLY UNEXCEPTABLE</p> <p> </p> <p> </p> <p> </p> <p> </p>