MN
Mark N
1 reviews | Active since Jun 2015
05 Jun 2015, 19:25
Nissan AAD Milnerton unable to fix Nissan Navara
My Nissan Navara 2.5dci has been with Nissan AAD Milnerton for more than 2 weeks now. They replaced parts to the value of over R8000 as they assured me that this will sort out the cold start/idle issue for which I brought the vehicle in for....<br> <br> After they replaced those parts the problem is still present. How is it possible for your so called mechanical experts are unable to diagnose these kind of problems. Is it true that the Nissan staff employed at AAD Milnerton are not qualified to work of these vehicles that Nissan sells to the public<br> <br> I need urgent feedback regarding this issue as the management at Nissan AAD Milnerton is really pathetic!!!
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Nissan South Africa's replyOfficial
08 Jun 2015, 15:52Hello gmnaidoo1951,
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We sincerely apologise for the service rendered to date and want to assure you that we value you as a Nissan Customer and Owner
As discussed with Karika Du Plessiss from our Customer Support Department, Milnerton Nissan are busy with the investigation regarding your vehicle.
We will facilitate and monitor the situation until successfully resolved.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We sincerely apologise for the service rendered to date and want to assure you that we value you as a Nissan Customer and Owner
As discussed with Karika Du Plessiss from our Customer Support Department, Milnerton Nissan are busy with the investigation regarding your vehicle.
We will facilitate and monitor the situation until successfully resolved.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Nissan South Africa's reply08 Jun 2015, 15:52
Official
Hello gmnaidoo1951,
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We sincerely apologise for the service rendered to date and want to assure you that we value you as a Nissan Customer and Owner
As discussed with Karika Du Plessiss from our Customer Support Department, Milnerton Nissan are busy with the investigation regarding your vehicle.
We will facilitate and monitor the situation until successfully resolved.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care
Thank you for taking the time to make Nissan S.A aware of the matter and we take note of the content.
We sincerely apologise for the service rendered to date and want to assure you that we value you as a Nissan Customer and Owner
As discussed with Karika Du Plessiss from our Customer Support Department, Milnerton Nissan are busy with the investigation regarding your vehicle.
We will facilitate and monitor the situation until successfully resolved.
Kind regards,
Sharnie Malan
Senior Manager: Customer Care