Nissan

I am very disappointed in Nissan. I bought a car Nissan Qashqai cash from Nissan Motordeal Ormonde in April 2015. The bad service started there already. The day we collected the car it was raining and the car was standing in the rain and the sales person just handed us the keys. I was very disappointed as I have seen hand overs been done in a better way. Then my nightmare began end of November 2024 when the car just broke down. I took it to Nissan Motordeal Ormonde and they could not get to the bottom of what is wrong with the car. After a week they contacted me and said I can collect the car as the car is drivable and see how it goes. I drove the car for one day and got stuck on the road. Nissan took it back and suggested so many things they thought was wrong with the car. I even contacted Nissan SA and they said they will look into it. The service manager in Ormonde tried to assist us, but never suggested a courtesy car or towing charges which we had to pay every time we get the car towed from one point to the other. First they thought it was the DPF that was blocked, and suggested I take the car to Powerflow to remove the DPF. I took the car to Powerflow to remove the DPF and do a software. But the problem was still there. Then they suggested it might be the CPU, Gearbox Turbo. Got it all checked and still the problem is still there. Now the car is standing at home with no solution on how to resolve the issue after being with Nissan for almost six weeks. This is at the end of costing me +/- R10,000. for a car that I cannot drive.