NM
Nombuso M

1 reviews | Active since Jun 2016

08 Jun 2016, 05:22

New nissan quashquai with a oil leak

<p>p>I bought a nissan quashquai in heidelberg i first took it in for service at nissan durban for 15000 km service, and i was told the seal of some oil sump was pitch and needed to be replaced but they told me it was a factory fault. So they did it for me,i than had to send my car for 30,000km service they phone me and tell me there is an oil leak on the sump i have 2pay R13000 for it to be repaired i had to go there personally and check the leak out when i got there there was no crack but the leak was coming from the top of the sump in which there where not sure where and i told them i had the same problem in durban, i had 2phone durban for them to send an e mail of the invoice they than said it fine they would fix it for me i cant be driving a brand new car and already be having a problem with oil leaks that is unacceptable. I left my car there i phoned them later to ask for assistance because i dont have means of going to work the service i got was so terrible they told me they dont have a car that i can use and that i can come take my car and take it where ever i want becausr it not their problem it a durban problem but i bought my car there in heidelberg,im currently stranded with no car to use for work i will never advice any one to buy a nissan brand i was so disappointed and i dont want that car anymore i cant be paying so much for a s**** car which has 30,000km but it already a s****</p>

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Replies (2)
Nissan South Africa
Nissan South Africa's reply13 Jun 2016, 09:10
Official

Dear Samkelomkhize2013 ,

Thank you for making us aware of your concern and rest assured to will investigate the matter. A Nissan Customer Care Consultant will be in touch with you shortly to gather more information and to assist you.

Kind regards

Natasha Naidoo

NM
Nombuso M's update13 Jun 2016, 09:30
Reviewer Update

Thank u Natasha i hope that person will help me because even'now they told me there is still no car dat they can assist me with im really struggling 2get 2work 4the whole week. The lady who phoned me told me the part will arrive at the dealer on the 23 june so in the mean time how am i suppose to travel 2work i had 2walk 2work'on friday,and what about my safety im a lady i cant be walking from work after doing shifts i dont think fair guys please i understand that they are waiting for part but can i be given a car that will get me 2walk