DK
Deborah K
1 reviews | Active since May 2015
14 May 2015, 11:37
never got Boot Cover with Nissan Juke
I bought a Nissan Juke and it had no boot cover, all along was under the impression that it never came with one.<br> I went and serviced my car at another Nissan and they told me that i am supposed to have one as all Jukes come with that.<br> <br> I have been calling and following up since last year and no one seems to even care.
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Nissan South Africa's replyOfficial
14 May 2015, 13:37Hello DebbiK,
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika Du Plessis from our Customer Care Department ,The matter has been escalated to Dean Charter, Dealer Principal of McCarthy Nissan Randburg for further assistance.
Our offices will strictly monitor the concern until completely resolved.
Kind regards
Sharnie malan
Senior Manager: Customer Care
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika Du Plessis from our Customer Care Department ,The matter has been escalated to Dean Charter, Dealer Principal of McCarthy Nissan Randburg for further assistance.
Our offices will strictly monitor the concern until completely resolved.
Kind regards
Sharnie malan
Senior Manager: Customer Care
Nissan South Africa's reply14 May 2015, 13:37
Official
Hello DebbiK,
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika Du Plessis from our Customer Care Department ,The matter has been escalated to Dean Charter, Dealer Principal of McCarthy Nissan Randburg for further assistance.
Our offices will strictly monitor the concern until completely resolved.
Kind regards
Sharnie malan
Senior Manager: Customer Care
Thank you for the taking time to make us aware of the matter and we take note of the content.
It is extremely regrettable that anyone of our valued customers experiences a concern as we strive to produce the best automotive products, with the best service to back up the Nissan brand.
As discussed with Karika Du Plessis from our Customer Care Department ,The matter has been escalated to Dean Charter, Dealer Principal of McCarthy Nissan Randburg for further assistance.
Our offices will strictly monitor the concern until completely resolved.
Kind regards
Sharnie malan
Senior Manager: Customer Care