GM
Gadaffi M

1 reviews | Active since Dec 2014

20 May 2022, 15:29

Never buy a Nissan - There is no Customer Service

Never ever buy a Nissan like me. I am regretting as I type this message. I bought the Magnite in November 2021. It has broken twice already. At first, Nash Nissan took it in. This was on the 29th March 2022. No courtesy car was provided. I got the car back a week later. This was on the 05 April 2022. Two weeks later (19 April 2022), I got stuck again. Same problem. I had to fight for a courtesy car of which I was told I need to wait for investigations and had to wait for 48 hours for them to complete the investigations. Also, if the part is available locally, I will not be getting a courtesy car. I received a manual Almera on the 23rd April 2022. Let me not say much about the almera. To date, I am still with the manual almera. Apparently I can't even speak to management at Nissan HO. So long story short, I regret the decision I made of going Nissan.

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Replies (1)
Nissan South Africa
Nissan South Africa's reply23 May 2022, 09:09
Official
Dear Gadaffi M, we truly are sorry for your experience. A courtesy car has been authorised for you to utilise. The required part for your Nissan vehicle is the 02 June 2022. We will keep an eye the your shipment and keep you informed. Kind regards Nissan SA