Never buy a car from Nissan, unless you want to go through hell!

Good day Nissan

It seems i only get assistance whenever i send you a dm or a compliant. My car is still not yet fixed. On numerous occasions, i have requested all my documents, together with the previous job cards. Neither Pheladi or Nondi have sent me those documents, this is despite me being the one to keep calling the agents all the time. With Pheladi being the rudest customer service agent. This is unacceptable, i want my attorneys to look into this matter, you have declined my appeal despite the dealership having provided you with all the records and proof that the car did have a fault.

I am also aware that you first wanted to explore the cheaper option of using some kit to clean the disel filter, upon realising that its not available, you then come back and decline the appeal. Just because i am black woman, you treat me like trash. You have all the evidence that your dealers failed me every time i sent in the car for repairs. You have no shame at all to expect me to pay 89000 to fix a fault that your car came with.

I was on the line just now with Betty, she hung up on me. So , you are not fixing the car that was sold with an auto start fault, brought to you more than four times. You are refusing to email me my job cards. I long requested those documents.

I wish people can know the hell that they are subjecting themselves to by buying a car from Nissan.

This is unprofessional, evil and unacceptable.