LW
Lezette W
1 reviews | Active since Nov 2018
18 Sept 2019, 12:33
Missing Parts
I bought a BRAND new vehicle 4/5 months ago through Nissan Kempton Park. As soon as I received the vehicle I noticed that the seat belt alarm goes off when someone is not sitting in the passenger seat which is extremely annoying. I took the vehicle immediately to Nissan Kempton Park and after much fault finding (my car was at Nissan for 3 days) they found out that the harness was not installed in the vehicle. Since then I have been trying to get help without any assistance from Nissan Kempton Park. The ETA on their system is JULY 2019??????? It is now SEPT ????? and no-one at Nissan Kempton Park can tell me the new ETA? Please help
Helpful (0)
Replies (1)0
Replies (1)
Nissan South Africa's replyOfficial
14 Oct 2019, 12:32Dear Lezette W, we are well aware of your case. Rest assured it is receiving the highest priority at Nissan South Africa. Unfortunately when it comes harnesses, the Lead time for delivery can vary between 1 to 3 months. Nissan customer care will contact you shortly to discuss alternative transportation for you. Kind regards Natasha Naidoo Nissan South Africa
Nissan South Africa's reply14 Oct 2019, 12:32
Official
Dear Lezette W, we are well aware of your case. Rest assured it is receiving the highest priority at Nissan South Africa. Unfortunately when it comes harnesses, the Lead time for delivery can vary between 1 to 3 months. Nissan customer care will contact you shortly to discuss alternative transportation for you. Kind regards Natasha Naidoo Nissan South Africa