SB
Steyn B

1 reviews | Active since Nov 2014

02 Sept 2021, 10:28

Mark White Nissan the worst dealership of Nissan

So bought my car at Mark White Nissan drove the car for 3 weeks, gears is *****ed ok send car back to Mark White Nissan had to fight to get a car to drive with, got the car back just to return it again after 3 weeks. Now I drove to this **** place on Monday morning to take the car in again for gearbox,had a break down on the N1 on my way there had to be towed to the **** place. Nobody in the whole place arranged for a driver to drop me off at my home, nobody even knew they had to drop me off because thats their amazingly organized company. It has been 4 days and I still have not gotten any news when my car wil be fixed! It has been 4 f.... Days and they still can not answer me!!! PAPI could not care less about cleints.. There is no answer no response no customre care. I loved Nissan and got a few people to buy NISSAN but can honestly say will not buy it again there customer care is non existing.

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Replies (3)
Nissan South Africa
Nissan South Africa's reply02 Sept 2021, 11:58
Official
Hi Steyn, thank you for making us aware of your concern. A case manager will contact you shortly to assist.  Kind regards Nissan SA
SB
Steyn B's update02 Sept 2021, 12:07
Reviewer Update
You know this has happened more than once, your case manager does nothing. I have to explain to my boss why I am late and why I have to drive around in the company car because the company that should be fixing my car has employed *********** people in positions and can not manage a branch for a ****. I had a nissan befire the one now and I libed in Potch. I will rather send everyone who wants to buy a Nissan to potch because that branch was organized and could actually care about what their clients think about them.
Nissan South Africa
Nissan South Africa's reply02 Sept 2021, 12:31
Official
We have sent your comments above to the Dealer Principle to personally look into the matter. We will advise you shortly. Kind regards Nissan SA