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Yandiswa T

1 reviews | Active since Feb 2022

21 Feb 2022, 20:46

LEMON ๐Ÿ‹ CAR

Disappointed client ๐Ÿ’” My deal with Nissan was finalized on the 29/10/2021,It was my happiest day to finally receiving my beautiful Nissan Magnite โ™ฅ๏ธ

On the 8 /12/2021 my vehicle did not start and had battery power loss๐Ÿ’”, i called NRA they organized someone to come and boost it but he failed and towed it from my house to the workshop, they phoned me following day saying they checked it its fine it was a minor battery power loss. I was happy and took my car๐Ÿ’ƒ

On the 6/01/2022 my car did not start again showing same problems of battery power loss and it showed so many warnings signs like, faulty brakes, power steering etc , i informed my salesman and he came to check it and boosted the battery but warning signs were still there and salesman took it to the workshop

I was informed that they installed a brand new battery and the vehicle is fine, i took it home and even warning signs disappeared.

On the 24/01/2022 same problem the vehicle had to be towed to the workshop as was not starting even if they boosted it. I was so angry ๐Ÿ˜ก told them i need another car as this one is not reliable anymore

I was told that they will install a new battery only to find out they **** by the time they said a new battery was installed and was asked to go and check if my tracking device is installed correctly and did that it was re installed just to double check, everything was in order

On the 21/02/2022 at about 05:30 ready to go to work, the vehicle did not start again๐Ÿ™†โ™‚๏ธ๐Ÿ˜ญ๐Ÿ’”, I called NRA they came to boost the vehicle

I went to lay a complaint at Nissan Automall Vincent, East London where a bought the vehicle

๐Ÿ˜ญ๐Ÿ˜ญSales manager told they have to take the vehicle to check was wrong with it and he did not show empathy at all ๐Ÿ˜ฒ๐Ÿ˜จand told me that is why the vehicle has a warranty so that they can check and fix the problem

But i don't think warrant is for month to month mechanical faults and what about me who always worried when im going to start the vehicle, wondering if is it going to start everyday๐Ÿ’”๐Ÿ˜ญ๐Ÿ˜ญ

I was told to go and complain to Nissan SA because they are only agents but why im hearing this now as I bought the vehicle from them

Im not happy at all with that car, i feel like it was better by the time was driving my old 2009 Peugeot it never gave me any problems

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Replies (5)
Nissan South Africa
Nissan South Africa's reply22 Feb 2022, 07:20
Official
Hi Yandiswa, thank you for making us aware of your experience.  A case manager will contact you for feedback.  Kind regards Nissan South Africa 
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Yandiswa T's update22 Feb 2022, 09:35
Reviewer Update
Thank you for your response, i hope case manager will put himself in my shoes and see the reason why i need a new car

I gave Nissan too many chances to check what was wrong in their vehicle its enough now
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Yandiswa T's update22 Feb 2022, 09:40
Reviewer Update
PI bought a brand new vehicle to have a peace of mind not this ๐Ÿ˜จ
Nissan South Africa
Nissan South Africa's reply22 Feb 2022, 09:48
Official
Hi Yandiswa, We will certainly do our best to resolve your concern. Kind regards
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Yandiswa T's update12 Apr 2022, 21:00
Reviewer Update
Thank you Omphile Moeseki from Nissan SA for solving my case.