Innovation that Excites (Just another catchy line to disguise poor service)

Its sad that one needs to tell people how a Icon in the motor industry just shames away from their obligation to their customers.

Our 2016 Xtrail 2.5CVT has developed a issue with it's gearbox, This has to go in for repairs at a gearbox specialist.

It will probably be out of action for two weeks.

IC Nissan in Kempton Park were super helpful but Nissan SA! Disgusted with your lack of response.

No call to tell me that I will not receive a car to accommodate me in this time, no call from you to tell us about the recall on the gearboxes.

Your factory manufactured a substandard product now your customer needs to organise their own "courtesy" vehicle.

I've owned many Nissan's and I grew up with the brand as a stable and dedicated to service brand.

I too work for a Japanese company a large vehicle producer and multinational like you. I always chose to buy your cars because of the legacy that you had bestowed in me.

Well Nissan, You broke it!

Congrats you are just another statistic in poor service delivery and empty promises.

Innovation that Excites my backside.