Incompetence at its best.

27th Dec 2019 my Nissan Almera 2018 model has engine malfunction and my insurance towed the car to Kempton park dealer.I have been waiting for assistantance until today, no courtesy car while still waiting for repairs no communication nothing. Ref ***5.All they do is give me the Eskom excuse. Dear Valued Customer, please note that we are currently closed and will be fully functional on 02/01/2020 from 7:00 AM. Should you have an emergency, please contact Nissan Roadside Assist on *** and select option 1. We wish you a happy new year. Kind regards, Nissan SA.