I've ordered the part.

I've ordered the part on Monday(12.10.15) and they promise me that it will in Ladysmith by Wednesday(14.10.15) the part didn't came and they didn't inform me about that they just told me by the time was calling them, then I went to Nissan to ask for my money back and they said it will come by Thursday and by that time I will not be in Ladysmith I will be in Durban they said they will send someone to put the part on my car by Thursday or Friday, then they call me confirming that the guy is coming but the guy told me he will get the lifts to come to Durban then I wait for the guy for the guy he came late on Friday and he want me to come where he is because he doesn't have transport to come to me, the guy didn't manage to put that part in my car then on that Friday he was shouting at me as if it's my fault not to reach me, then I called his manager to talk to him because he also mentioned that phone my manager, then I drive to meet this guy on Sunday (18.10.15) because he doesn't have transport, he gave me the wrong address and by the time I get him he just gave me the part to fix it by myself and still was shouting at me.