HM
Honey M
1 reviews | Active since Oct 2024
17 Oct 2024, 21:23
I regret buying a nissan magnite
I bought a nissan magnite. It made weird noise when turning. I reported it to the dealer and they ask me to report it to Nissan SA. I would call for updates but I'd never get hold of Berty/Betty. The person who was in charge of my case. I didn't even have her contact details. It was the worst experience I've ever had. I.sopd my car because I didn't know what the issue was and neither did the dealers.
Their customer service is non existent! And I doubt their cars are safe if there can be something wrong with the car and they can't find what's wrong. 🚮🚮🚮🚮🚮
I REGRET BUYING A NISAAN CAR
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Replies (2)
Nissan South Africa's replyOfficial
18 Oct 2024, 07:30Dear Honey, thank you for taking the time to make us aware of your concern. Please accept our sincere apology for the delay. Rest assured that a Supervisor will contact you shortly to resolve the concern. Kind regards Nissan S.A
Nissan South Africa's reply18 Oct 2024, 07:30
Official
Dear Honey, thank you for taking the time to make us aware of your concern. Please accept our sincere apology for the delay. Rest assured that a Supervisor will contact you shortly to resolve the concern. Kind regards Nissan S.A
HM
Honey M's updateReviewer Update
23 Oct 2024, 16:07No supervisor contacted me. It was Gerty/Getty and she tried to gaslight me. Saying she handled my case with great care. I hope you record the calls. She didn't even know what was the latest update on the case. She said she booked for the car to be "collected", lying I took the car in. She was even shocked that through out the case I had no means of contacting her while she handled my case. She never followed up l was the one calling the customer care center and wouldn't get ahold of her
I would greatly appreciate it if she never calls me again or anyone from Nissan. I'm not sure if this is how she handles all her cases. I think owning up to her mistakes would've been better than trying to gaslight me and lying to me.
I would greatly appreciate it if she never calls me again or anyone from Nissan. I'm not sure if this is how she handles all her cases. I think owning up to her mistakes would've been better than trying to gaslight me and lying to me.
HM
Honey M's update23 Oct 2024, 16:07
Reviewer Update
No supervisor contacted me. It was Gerty/Getty and she tried to gaslight me. Saying she handled my case with great care. I hope you record the calls. She didn't even know what was the latest update on the case. She said she booked for the car to be "collected", lying I took the car in. She was even shocked that through out the case I had no means of contacting her while she handled my case. She never followed up l was the one calling the customer care center and wouldn't get ahold of her
I would greatly appreciate it if she never calls me again or anyone from Nissan. I'm not sure if this is how she handles all her cases. I think owning up to her mistakes would've been better than trying to gaslight me and lying to me.
I would greatly appreciate it if she never calls me again or anyone from Nissan. I'm not sure if this is how she handles all her cases. I think owning up to her mistakes would've been better than trying to gaslight me and lying to me.