Horrible service from Nissan and Nissan Innovations

I would not recommend Nissan to anyone. After waiting a ridiculous amount of time for the problem to be identified with my husband's Nissan NP200, and concluding that the problem was NOT with the water bottle, they have rejected our warranty claim based on the water bottle. It's very clear that Nissan would do anything to save money, including finding loop holes that negatively impact loyal customers. We have been waiting a full 2 months for this problem to be identified, paying for a car we have not even seen in the last two months. The car is only 3 years old and was bought brand new, and yet we've lost over R70 000 due to repairs. If I could give zero stars, I would. We are deeply disappointed in the service we have received. We will be involving an automotive ombudsman regarding our complaint.