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rishen.mathura rishen.mathura
1 reviews | Active since Nov 2016
18 Mar 2025, 07:36
Horrible Customer Service
I purchased a new Nissan Navara in 2021 and i have sent it in to Nissan Woodmead on a few occasions as the ride is terrible. Nissan Woodmead agreed with me, but they have advised that there is nothing they can do. The ride literally feels like the car balancing is totally off, but it is not. The seats shake and you can literally feel every bump in the road.
I have emailed Nissan SA and even took the option to email the MD, its been two weeks no and no feedback, so much for emailing the MD. I followed up with customer service, and they are just ignoring my mails.
This is horrible service from Nissan SA, something i never expected.
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Replies (2)0
Replies (2)Nissan South Africa's replyOfficial
18 Mar 2025, 14:58Dear Rishen, thank you for taking the time to share your experience with us and please accept our sincere apology for the level of service received. Rest assured that a Senior Case Manager will contact you shortly to assist with your concern. Kind regards Nissan S.A
Nissan South Africa's reply18 Mar 2025, 14:58
Official
Dear Rishen, thank you for taking the time to share your experience with us and please accept our sincere apology for the level of service received. Rest assured that a Senior Case Manager will contact you shortly to assist with your concern. Kind regards Nissan S.A
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rishen.mathura rishen.mathura's updateReviewer Update
01 Apr 2025, 18:24Hi, I am still waiting for a senior manager to contact me.
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rishen.mathura rishen.mathura's update01 Apr 2025, 18:24
Reviewer Update
Hi, I am still waiting for a senior manager to contact me.
