SN
Sibonelo N

1 reviews | Active since Apr 2021

15 Apr 2021, 15:23

Good customer care by NISSAN South Africa

Hellopeter.

I would like to give thanks to NISSAN South Africa customer care representative, Ms Danitha Coetzee, Mr Jereld (Sales rep), Ms Debbie (Workshop Manager) and her team from Thompson Nissan-Port Shepstone who went the extra mile by ensuring that I got the best service when my vehicle needed to be replaced with a brand new engine.

My vehicle was at their workshop for three weeks (awaiting for a brand new engine to be installed) and all this time I was kept informed about the progress by Debbie and Danitha up until my vehicle was ready for collection. For that I give them 10/10 rating.

Keep up the good work guys!

Regards,

Sibonelo Ngcongo.

0
Replies (1)
Nissan South Africa
Nissan South Africa's reply19 Apr 2021, 12:24
Official
Dear Sibonelo N, thank you so much for sharing your wonderful experience. I will definitely share this with  Danitha. Kind regards Nissan SA